Aerivon FAQs

Aerivon uses medical-grade negative ion technology — the same phenomenon you feel near a waterfall or after a mountain rainstorm. It silently emits millions of negatively charged ions that bind to airborne pollutants (pet dander, dust, smoke particles, pollen, viruses, odor molecules). Those particles become heavy enough to fall out of the air you breathe instead of into your lungs. No fan, no filter, no noise. Doctor-designed, lab-tested to reduce indoor odor molecules by 99.4%.

Yes. Aerivon uses low-level medical-grade negative ionization — silent, filterless, ozone-safe. Safe for 24/7 use in homes with children, pets, and even in nurseries.

Most customers feel lighter, cleaner air within a few hours. Heavier odors (pets, smoke, cooking build-up) typically clear within 24–72 hours of continuous use.

Up to 200 sq ft per unit. One Aerivon per main room: the 3-Pack suits a 1BR apartment, the 6-Pack (Most Popular) a 2BR house, and the 9-Pack a full family home.

No filters — Aerivon is 100% filterless, nothing to buy or replace ever. It runs under 36 dB, quieter than a whisper. Bedroom and nursery safe.

Major credit and debit cards, Apple Pay, Google Pay, Shop Pay and PayPal. Every payment is processed over a 256-bit SSL encrypted connection. We never see or store your card details.

Yes, as long as the order has not been fulfilled — in practice within 24 hours of purchase. Email us as soon as possible with your order number.

No. Any applicable taxes are shown at checkout before you pay, and US shipping is free on every order.

No. Aerivon is not available on Amazon or eBay — it is only sold here, on aerivonionizer.com.

We ship across the United States. Shipping is free on every order, no minimum. Priority shipping is included free with the 6-Pack and the 9-Pack.

Orders are prepared within 24–48 hours. Delivery then takes 5–12 business days with tracking. Orders ship from our overseas fulfillment partner.

Yes — you receive a tracking number by email as soon as your order ships. You can also use our order tracking page.

If it has been more than 20 business days, email us with your order number — we reship or refund in full. If it arrived damaged, photograph it and email us within 72 hours for a free replacement.

You have 90 days from delivery to request a return and full refund on every Aerivon unit — including promotional-price items. Try it risk-free for 90 nights.

Email us first with your order number; every return must be approved before shipping back. Return shipping is the customer's responsibility — we don't provide prepaid labels. Use a tracked service.

Once your parcel reaches our facility and is inspected, we refund the full product price to your original payment method. No restocking fee, ever.